State Farm® Insurance Agent Tom Silverthorn

"The team here always works hard to make sure I understand my policies and am saving the most money. I highly recommend."

"Real Human Connection and Unmatched Expertise in a Digital World!
In a time when "near-shore," automated, and virtual customer care models have unfortunately become the industry norm, my State Farm agent stands out as a brilliant exception.
Whenever I call, I don't get routed through endless automated menus or transferred to a call center my agent is actually available to talk. They know me by name, understand my specific needs, and bring an incredible depth of knowledge to every conversation. Whether we are working through complex coverage questions, updating policies, or navigating the claims process, the service is seamless, transparent, and completely stress-free.
It is incredibly rare to find this level of true personalized partnership and genuine expertise nowadays. If you want an agent who actually treats you like a person and has the sharp professional know-how to protect what matters, look no further. Five stars all day!"

"The staff, particularly Betty, is incredibly helpful. No matter what my question or issue is, she responds promptly and is always willing to assist me."

"Top tier service and impeccable staff. They have taken care of my family for decades"

"Betty is a great resource and always willing to help! Excellent customer service."

"Staff always make you feel welcome at the office, Great customer service and very friendly, Will go above and beyond to help you and answer any questions you might have. A+++++"

"Good insurance! good customer service ask for betty!"

"Good service"

"I needed business insurance. Tom and his staff were responsive and had me covered, at a fair price, in no time. Nice, friendly office, conveniently located and easy to park. They made securing insurance easy!"

"Amazing agency, Tom and Staff are always there to help you."

"Best agency on the west side 100%!! Mr. Silverthorn is so kind, trustworthy and super knowledgeable! He is always there to help. Astrid and Betty have many years experience, very nice ladies and very professional! Will always appreciate everything they do for me and my household!"

"Very knowledgeable and helpful. They helped me change my insurance from another state."

"Pleasant, helpful, responsive to my request and requirements, very fair pricing for very competent policy.
Highly recommend this Team!"

"Mr. SILVERTHORN was extremely helpful!"

"Called several agents/offices prior to moving to the area and Betty in Tom's office was by far the most helpful. She explained everything in detail, was very patient, and even called my previous agent to get information and provided details about a refund I was owed. Highly recommend. You won't be disappointed."

"Truly a trusting office and they truly care for their policy holders. I've missed some discounts in the past, they gals will send text messages reminding me to take advantage of them. Definitely a State Farm Agent I recommend to everyone!"

"Great customer services! I walked in seeking a quote and walked away with great savings. Staff is very professional, kind and most importantly makes it easy to understand what your getting. I immediately referred my family."

"Continued great service with most helpful and friendly staff. Quickly takes care of my insurance questions and needs."

"Everyone in the office is always so pleasant and helpful! So glad I switched to them while I was in El Paso!"

"Great staff, great service! Highly recommended....."

"Been w them for years love them"