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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerardo Martinez

June 16, 2025

5  out of  5
rating by Gerardo Martinez
"Good service"
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Anne Mitchell

February 7, 2025

5  out of  5
rating by Anne Mitchell
"I needed business insurance. Tom and his staff were responsive and had me covered, at a fair price, in no time. Nice, friendly office, conveniently located and easy to park. They made securing insurance easy!"
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Karina Hernandez

April 7, 2024

5  out of  5
rating by Karina Hernandez
"Amazing agency, Tom and Staff are always there to help you."
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Valeria Figueroa

January 15, 2024

5  out of  5
rating by Valeria Figueroa
"Best agency on the west side 100%!! Mr. Silverthorn is so kind, trustworthy and super knowledgeable! He is always there to help. Astrid and Betty have many years experience, very nice ladies and very professional! Will always appreciate everything they do for me and my household!"
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David Mitchell

November 16, 2023

5  out of  5
rating by David Mitchell
"Very knowledgeable and helpful. They helped me change my insurance from another state."
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Jaime Luna

April 5, 2023

5  out of  5
rating by Jaime Luna
"Pleasant, helpful, responsive to my request and requirements, very fair pricing for very competent policy. Highly recommend this Team!"
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Karen Hensley

March 16, 2023

5  out of  5
rating by Karen Hensley
"Mr. SILVERTHORN was extremely helpful!"
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Jay Nole

February 28, 2023

5  out of  5
rating by Jay Nole
"Called several agents/offices prior to moving to the area and Betty in Tom's office was by far the most helpful. She explained everything in detail, was very patient, and even called my previous agent to get information and provided details about a refund I was owed. Highly recommend. You won't be disappointed."
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Ernesto Sanchez

February 1, 2023

5  out of  5
rating by Ernesto Sanchez
"Truly a trusting office and they truly care for their policy holders. I've missed some discounts in the past, they gals will send text messages reminding me to take advantage of them. Definitely a State Farm Agent I recommend to everyone!"
We responded:
"Thank you for the nice comments. We really appreciate your business!"
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Annette Randle

January 30, 2023

5  out of  5
rating by Annette Randle
"Great customer services! I walked in seeking a quote and walked away with great savings. Staff is very professional, kind and most importantly makes it easy to understand what your getting. I immediately referred my family."
We responded:
"So Grateful for your business. Thank you"
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Pete Dunavant

January 11, 2022

5  out of  5
rating by Pete Dunavant
"Continued great service with most helpful and friendly staff. Quickly takes care of my insurance questions and needs."
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Nic

January 11, 2020

5  out of  5
rating by Nic
"Everyone in the office is always so pleasant and helpful! So glad I switched to them while I was in El Paso!"
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Sergio Ybanez

November 9, 2019

5  out of  5
rating by Sergio Ybanez
"Great staff, great service! Highly recommended....."
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PAM FORTI

January 7, 2019

5  out of  5
rating by PAM FORTI
"Been w them for years love them"